Guestbook

Carol from Bordon wrote in June 2011:- Having made my booking I subsequently realised that I would probably arrive after the dining room had shut. I emailed the address given to ask for advice and promptly received a reply advising me that a) the hotel was under new management but my query had been forwarded to the new owners and b) sending me a copy of the menu to enable me to pre-order. I did not want to do this as it is never a good idea to get off on the wrong footing with Chef. In the end I was able to set off on my journey in good time and arrived in Seaton at about 2.45 p.m. Unfortunately the details I had gave me and address in Queen Street which is not the road for access by car. I made my way to the hotel on foot and the new owner gave me detailed instructions how to access their free car park. Once safely installed I have nothing but praise for the service I received. Ok, the 'Lite Bites' menu was out of date because I was unable to obtain a sandwich although supposedly that menu was available until 5.00 p.m. But the room was clean and bright and comfy, and the tea tray served on the patio was extremely welcome. I have read earlier reviews of this hotel and they didn't seem to be very complimentary in the main. But I believe that the new owners will transform the place very quickly, because in conversation with at least two members of the very friendly staff that is what they too believe - which I regard as a very positive 'vote of confidence'. I would have no hesitation in recommending this hotel with the proviso that this is a 'work in progress' which at present may seem fractionally overpriced. If customers keep going there then the necessary improvements will happen much sooner. I would particularly like to say that although the menu is currently a bit basic, it is completely based on locally sourced produce and Chef produced both a wonderful Seafood Risotto and the best Poached Eggs I have ever eaten. I hope he stays there.